Company Philosophy "Good Patient Care, Is Caring for the Patient."
This is not only a mission statement, it's a way of life for the owners. By hiring people that genuinely care for people, service becomes a second nature. Many of the things that we do, is because we care, it's just that simple. When you care for people all of the other things just fall into place.
We put K cylinder backups in homes that give our oxygen concentrator patients a two and one half day supply instead of a five hour supply that is found in E cylinders. I do not consider the statement, "That if power is not restored in five hours and we are not there, you need to go to the hospital emergency room" acceptable patient care.
One of the company's main goal was to be a one stop shop for HME for both its customers and referral sources. Medi-Serv Homecare stocks over 1500 purchase and rental items, as well as has access to over 80,000. Unlike many of the large national firms, we often will special order items for our clientele.
We are continually investing a great deal of time and money to be on the leading edge of new therapy and technology by making available services and products that few if any in the state are now offering.